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Please take a moment to answer this short customer service survey. Your answers will help us to improve our service to you. Thank you again for your patronage and time.
Sincerely,
Ken Rosenfield/Detail U.S.A.
1.
Was your technician on time?
Yes
No
2.
If the service was late, were you notified by our office that we were running late but were on the way?
Yes
No
3.
Did you feel comfortable with the workers?
Yes
No
4.
Were you treated with respect and courtesy?
Yes
No
5.
Was the work coordinated properly by our office?
Yes
No
6.
Would you recommend our services to friends?
Yes
No
7.
Was the work completed professionally?
Yes
No
8.
Were your windows clean, without streaks or smudges?
Yes
No
9.
Was there any leftover wax, noticed after the detail?
Yes
No
10.
Was the carpet and the upholstery dry at the completion of the detail?
Yes
No
11.
Were the center console, glove box & door pockets emptied and cleaned?
Yes
No
12.
Was your driveway left clean after your detail?
Yes
No
13.
Please provide a suggestion to improve our service.